Indraprastha, Janpath

Serving Since 1950: Shop Elegant Nightwear Online and Discover India's Finest Collection

FAQs

Do you provide COD all over India?

We provide COD services across India free of cost

Do you have any additional shipping charges

We offer FREE SHIPPING all over India

Where are you located?

We have a retail outlet in Delhi's Janpath Market since 1950. We have been dealing in women and men clothing since then. We have come online now to make it a lot more easier for our customers to buy from us

How do we know what is the correct size for us?

We offer a size guide on every Product details page which you can refer to determine the size that fits you best

How can we avail 10% off on our purchase?

You will get 10% off automatically if you add 2 or more than 2 products in your cart and complete the purchase. You will see the discount applied in the cart itself

I don't like COD, can i pay online?

Yes, you pay online as well to complete the purchase to make the receiving of the order a lot more seamless. We offer all kinds of payment methods through our payments provider

Are your nighties made from pure cotton?

Yes, many of our nighties are made from high-quality pure cotton, ensuring maximum comfort and breathability. Check out our cotton yoke and straight nighties.

Also, we have a great collection of cotton kaftans

What if there is an issue with the size?

We hope you love our products just as much as we do! But in case you’re unhappy with anything you have received from our store, then we can help with the exchange only and no cash back returns.
We offer a simple 2 days exchange request policy to our customers. The customer can raise an exchange request within 48 hours of delivery.

Process Of Exchange Request -

    1. If the product is eligible for size exchange, you may write to us at arunavij.ip8@gmail.com strictly within 48 hours of delivery to request for exchange or you can contact on the number - 8130737656.
    2. Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility.
    3. Please note that the goods are your responsibility until they are returned to Indraprastha on the following address:

      Address for the Exchange:

      A-1716, FF
      Greenfield Colony
      Near NHPC Chowk
      Faridabad
      Haryana: 121010

       

    4. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. We will not be responsible for any lost shipment.The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility ), as any returned items that is not received by Indraprastha will be treated as not returned.
    5. Once the product is received by us, either the correct size will be shipped and in case the size is not available then you can buy something else from our website using that amount. If there is any extra cost then you need to bear it.
    6. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.
    7. Please mention your order number on the parcel.
    8. The products which you have chosen for exchange will not be eligible for further exchange.
  • Exchange/Return not accepted if customer does not like the material or colour of the product, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also call us to know more details about the product if needed.
  • 10-12% colour difference depends on the screen resolution of the device used by the client and camera lights, please don’t expect an exchange or return for the same.

What if I don't like the product and want to return it back

We hope you love our products just as much as we do! But in case you’re unhappy with anything you have received from our store, then we can help with the exchange only and no cash back returns.
We offer a simple 2 days exchange request policy to our customers. The customer can raise an exchange request within 48 hours of delivery.

Process Of Exchange Request -

    1. If the product is eligible for size exchange, you may write to us at arunavij.ip8@gmail.com strictly within 48 hours of delivery to request for exchange or you can contact on the number - 8130737656.
    2. Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility.
    3. Please note that the goods are your responsibility until they are returned to Indraprastha on the following address:

      Address for the Exchange:

      A-1716, FF
      Greenfield Colony
      Near NHPC Chowk
      Faridabad
      Haryana: 121010

       

    4. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. We will not be responsible for any lost shipment.The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility ), as any returned items that is not received by Indraprastha will be treated as not returned.
    5. Once the product is received by us, either the correct size will be shipped and in case the size is not available then you can buy something else from our website using that amount. If there is any extra cost then you need to bear it.
    6. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.
    7. Please mention your order number on the parcel.
    8. The products which you have chosen for exchange will not be eligible for further exchange.
  • Exchange/Return not accepted if customer does not like the material or colour of the product, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also call us to know more details about the product if needed.
  • 10-12% colour difference depends on the screen resolution of the device used by the client and camera lights, please don’t expect an exchange or return for the same.

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